Klacks schedules visits and rounds automatically — including travel time between clients as paid working time, so the effective hourly rate reliably stays above the National Living Wage. On-premise, so patient data never leaves your organisation.
Under established HMRC practice, travel between clients during a working day counts as paid working time, so the effective hourly rate doesn't fall below the National Living Wage — only the first outbound journey and the last journey home are excluded.
Since 1 April 2026, the National Living Wage has been £12.71 an hour — up from £12.21 since April 2025. Rotas and payroll runs must keep these rates in sync, or back payments become a risk.
Breaches of the National Living Wage can be penalised with arrears repayments of up to 200% plus public naming-and-shaming by HMRC — capped at £20,000 per worker.
From correct travel-time recording to the current Living Wage rate — everything works together.
Klacks plans visit routes so that journeys stay short and time windows are met — by car, bike or on foot.
Travel between clients is automatically counted as paid working time — only the outbound journey to the first client and the return journey from the last are excluded, fully in line with the leading case HMRC v Taylors Services Ltd.
Klacks has the current rate of £12.71 an hour on file and warns before the effective hourly rate, including travel time, falls below it.
Every visit is only assigned to staff with the matching qualification — with no manual checking at all.
Klacks runs on your own infrastructure. Patient data never leaves your organisation — not even for the AI.
"Fill the rounds for tomorrow" is all it takes. If someone calls in sick, Klacksy immediately suggests available cover.
From your service addresses, Klacks works out the most sensible order and shows the finished route on the map. All you choose is the mode of transport.
Stylized example: Klacks connects the service locations into the shortest route.
Klacks automatically counts travel time between clients as working time and reliably keeps the effective hourly rate above the current National Living Wage of £12.71 an hour — no manual recalculating required.
Try the Playground to see how Klacks handles travel time, rounds and the National Living Wage — or install it directly on your own infrastructure. Free, with no registration required.
