Klacks plans visits and routes automatically — including travel time between clients as working time under the CJEU Tyco line of case law and the requirements of the HSE Home Support Authorisation Scheme. On-premise, so patient data never leaves your organisation.
Under the CJEU Tyco ruling (C-266/14), applied via the OWTA by the WRC and the Labour Court, it isn't only travel between clients that counts as working time — for staff with no fixed place of work, the first journey from home to the first client and the last journey back count too.
The 2023 HSE scheme pays provider organisations a fixed rate of €31 per hour, while also requiring them to pay carers at least the Living Wage and to remunerate travel time between clients.
Home Support teams look after several clients a day at changing locations — by hand, it's almost impossible to track which travel time counts as working time where, and where the Living Wage obligation applies.
From automatic routing to correct travel-time recording — it all fits together.
Klacks lays out visit routes so that journeys stay short and time windows are kept — whether by car, bike or on foot.
In line with the Tyco ruling, Klacks records not only journeys between clients but, for staff with no fixed place of work, also the first and last journey automatically as working time.
Klacks supports tracking the Living Wage obligation and travel-time remuneration under the 2023 HSE Home Support Authorisation Scheme.
Every visit is only assigned to staff with the matching qualification — with no manual checking at all.
Klacks runs on your own infrastructure. Patient data never leaves your organisation — not even for the AI.
"Fill the routes for tomorrow" is enough. If someone calls in sick, Klacksy immediately suggests available cover.
From your service addresses, Klacks works out the most sensible order and shows the finished route on the map. All you choose is the mode of transport.
Stylized example: Klacks connects the service locations into the shortest route.
Klacks automatically counts journeys between clients, as well as the first and last journey, as working time, while keeping the requirements of the HSE Home Support Authorisation Scheme in view — no manual recalculating required.
Try the Playground to see how Klacks handles travel time, routes and HSE requirements — or install it directly on your own infrastructure. Free and without registration.
