Care routes that monitor the 12-hour limit live.
Klacks schedules care visits automatically — and warns live about shift sequences that would keep a caregiver at the workplace for more than 12 hours (Art. 101). Installed on your premises, so patient data is stored on your own servers; with a locally hosted AI model, no AI request goes to an external AI provider.
Note on the sample data: All names, places (for example Winterthur), addresses and figures in these recordings are fictitious demo data with a Swiss background, written in Latin script. They only illustrate the product – you do not need to know or be able to read them. In your own installation you enter your own data, and the interface is multilingual.
24-Hour Care Chains, Exceptional Hours and the 12-Hour Limit
12-Hour Limit on 24-Hour Chains
For 24-hour care chains, Art. 101 applies: if a caregiver works back-to-back shifts for more than 12 hours straight, that is not permitted — hard to track by hand across rotating clients.
Exceptional Maximum Hours under Art. 106
In exceptional cases (حالات استثنائية) — such as averting imminent harm, unusual workload pressure, or seasonal peaks — regular working hours may be exceeded, but actual working time may not exceed 10 hours per day or 60 hours per week.
Overtime Compensated Correctly
Every overtime hour must be paid at the hourly wage plus 50% of the base wage (effectively 150%) (Art. 107) — since the 2025 reform, optionally as paid time off in lieu.
Your finished shift plan in three steps
Install
Klacks is installed on your own infrastructure — via Docker; allow about half an hour for the first start.
Adjust rules
Public holidays and rest periods come preconfigured for your country, surcharges where defined for your country — and you can adjust them anytime.
Plan automatically
Klacks builds shift plans, flags conflicts and optimizes routes — with an AI assistant if you want.
How Klacks Takes the Load Off Home Care in Saudi Arabia
From automatic 12-hour monitoring to your own infrastructure — it all fits together.
Routes Optimised Automatically
Klacks arranges care visits and routes so that time windows are kept — whether by car or on foot.
12-Hour Limit on 24-Hour Chains Monitored Live
Klacks monitors shift sequences live and automatically warns as soon as a caregiver would exceed the configured 12-hour daily limit (Art. 101). On request, Klacks hard-blocks a breach in automatic planning; with manual planning it stays at a warning.
Exceptional Hours under Art. 106 Tracked
The exceptional ceiling of 10 hours per day or 60 hours per week is checked continuously, including during seasonal peaks. On request, Klacks hard-blocks the excess in automatic planning; with manual planning it stays at a warning.
Qualifications Considered Automatically
Every visit is assigned only to caregivers with the matching qualification.
Installed on Your Premises: Patient Data Stored on Your Servers in KSA
Klacks runs on your own infrastructure. Sensitive personnel and scheduling data is stored physically on your servers in Saudi Arabia — with a locally hosted AI model, no AI request goes to an external AI provider; transfers are governed by the PDPL and SDAIA, and the legal assessment remains with you.
Klacksy Understands Your Request
"Fill tomorrow’s care routes" is enough. If someone is unavailable, Klacksy immediately suggests an available replacement — and Klacks warns if doing so would breach the 12-hour limit.
What Klacks can do — in real recordings
Short videos from the running app, sorted by topic. Choose a chapter; only the video of the open chapter ever plays.
Note on the sample data: All names, places (for example Winterthur), addresses and figures in these recordings are fictitious demo data with a Swiss background, written in Latin script. They only illustrate the product – you do not need to know or be able to read them. In your own installation you enter your own data, and the interface is multilingual.
- Klacksy helps you get it right in every one of these cases: describe your rule in the chat in your own words, for example “Sundays earn a 50% surcharge.” — Klacksy asks follow-up questions, shows a preview and only saves once you confirm.
- Klacksy also creates scenarios and starts planning inside them — tell it in the chat, for example: “Plan Winterthur from November 2 to 8.”
- Klacksy, the built-in AI assistant, can also do all of this for you on request — for example, tell it in the chat: “Add expenses of 24.50 for Mia on October 6.”
A calendar that follows the moon
In Saudi Arabia, the Ministry of Human Resources and Social Development decrees all four official public holidays centrally — uniformly across the whole Kingdom, with no provincial or municipal level like in Europe. The real challenge lies elsewhere: the two religious holidays, whose exact date is only confirmed at short notice by moon sighting.
- Uniform nationwide, no regional levelEid al-Fitr, Eid al-Adha, National Day on September 23 and Founding Day on February 22 apply unchanged across the whole Kingdom — for the public and private sector alike, with no cantonal or municipal exceptions.
- Mix calendarsA business based in Riyadh or Dhahran with partners in the Emirates, Qatar, Bahrain or Oman needs several country calendars running at once — moon sightings occasionally differ by a day between Gulf states, as they did between Saudi Arabia and Oman in 2023.
- Binding or purely informationalFor each calendar, you decide whether a holiday affects hours & premiums — or simply appears as a reminder.
It all comes down to the settings
Klacks offers countless ways to calculate rules and hour credits for nights, weekends, public holidays and overtime — exactly the way your contracts and company agreements require.
- Nights and weekends You set the night window and the surcharge rates yourself, and choose up to three weekend days — as a multiplier that is added to the hours worked as a time credit in hours.
- Public holidays and overtime A separate public-holiday rate, and overtime per day or per week in up to three tiers. When several surcharges fall on the same hour, the highest one applies — or all of them add up.
- Your own calculation with a macro If that is not enough, a macro does the maths: a short script using weekday, time of day, public holidays and contract values — with conditions, loops and functions of your own.
- Scheduling rules Rest periods, maximum daily and weekly hours, consecutive working days, free Sundays or hour caps per period — each one as a warning or, in automatic planning, as a block.
Rule violations: Klacks warns you instantly
Klacks flags time collisions, rest periods that are too short, too many consecutive working days and work on holidays right as you plan — as an error or warning in the error list.
Rest period too short - Video 1 of 4
Facts, not promises
open-source code
languages
industry solutions
countries
The best route — automatically
From your service addresses, Klacks works out the most sensible order and shows the finished route on the map. All you choose is the mode of transport.
- 1Capture addresses Every service location has an address on file — Klacks knows the way.
- 2Optimize the order Klacks works out the shortest sensible sequence — detours and empty runs are reduced.
- 3Show it on the map The finished route appears on the map — by car, bike, or on foot.
Stylized example: Klacks connects the service locations into the shortest route.
24-Hour Chain, 12-Hour Limit, One Plan
Klacks automatically detects when a planned shift sequence would keep a caregiver at the workplace for more than 12 hours straight (Art. 101), and suggests the correction right away — no manual recalculation needed.
Experience Klacks in Your Care Organization
Try the Playground to see how Klacks handles routes, the 12-hour limit and exceptional working hours — or install it directly on your own infrastructure. No license fees and without registration.
Klacks is open source under the AGPL-3.0. Host it yourself, keep your data with you, pay no license fees — you stay in full control.